Shipping policy

The PVC Craftsman Shipping Policy

Effective Date: 2/25/25

Thank you for choosing The PVC Craftsman! We are committed to delivering your order quickly and safely. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 3 to 5 business days, excluding weekends and holidays.
  • Custom and personalized items may take longer, depending on the complexity of the order.
  • Once your order ships, you’ll receive a confirmation email with tracking information.

2. Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
  • We offer the following shipping options:
    • Standard Shipping: 3-7 business days after processing.
    • Expedited Shipping: 2-3 business days after processing.
  • Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

3. Local Delivery & Pickup

  • Free local delivery is available within the Pot Nets area.
  • Local pickup can be arranged by contacting us at thepvccraftsman@gmail.com after placing your order.

4. International Shipping

  • At this time, we only ship within the United States. For international inquiries, please contact us directly.

5. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for tracking updates.

6. Lost, Delayed, or Damaged Shipments

  • If your order is delayed, lost, or arrives damaged, please contact us within 3 days of delivery at thepvccraftsman@gmail.com with your order number and photos of the damaged product.
  • While we are not responsible for carrier delays, we will work with you to resolve the issue.

7. Incorrect Shipping Information

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Returns & Exchanges

For information about returns, please refer to our Return Policy.

9. Contact Us

If you have any questions about our shipping policy, please reach out:

📧 Email: thepvccraftsman@gmail.com
🌐 Website: www.thepvccraftsman.com